Aerinspect | Privacy Policy

Aerinspect (“​ we ​” and, where applicable, “​ us ​” or “​ our ​”) operates the https://aerinspect.com/​ website. In this Privacy Policy, we inform you of our policies regarding the collection, use and disclosure of your data, together with the choices that you have with regard to the collection, use and disclosure of this data. We use your data to provide and improve our Service and, by using our Service, you agree to the collection, use and disclosure of your data in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as set out in our Terms and Conditions.

Definitions * Service

Service means a software as a service offering, comprising:

(a) a platform with a collection of applications and tools (the availability of which is based on the plan and any add-ons that you select, for more information go to https://aerinspect.com/​) for processing, sharing and analyzing video and image data; and

(b) other supporting products and services.

*Personal Data

Personal Data means data about a living individual who can be identified from such data (or together with any other information either in, or likely to come into, our possession).

* Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

* Cookies

Cookies are small files stored on your device (whether a computer, a mobile device or any other equipment used to access the Service).

* Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

* Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your Personal Data more effectively.

* Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of any Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Such personally identifiable information may include, but is not limited to:

  • Email address
  • First name
  • Last name

We may use your Personal Data to contact you with newsletters, marketing or promotional material and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by:

  • selecting not to receive such information when activating your subscription to the Service
  • following the unsubscribe link and the instructions provided in any email that you receive
  • by contacting us directly.

Usage Data

We may collect information that your browser sends whenever you visit our Service or when you access the Service (“​ Usage Data ​”).

This Usage Data may include information such as your computer’s Internet Protocol address (its ‘IP address’), the browser type, the browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, any unique device identifiers and diagnostic data.

When you access the Service with a mobile device or other access equipment, this Usage Data may include information such as the type of equipment that you use, your equipment unique ID, the IP address of your equipment, your operating system, the type of Internet browser you use, any unique device identifiers and diagnostic data.

Location Data

If you give us permission to do so, we may use and store information about your location (“​ Location Data ​”). We use this data to provide certain features of our Service, as well as to improve and to customize our Service. You can enable or disable location services at any time when you use our Service through your equipment settings.

Tracking & Cookie Data

We use cookies and similar tracking technologies to track the activity on our Service and, as a result, we hold certain information. Cookies are files with a small amount of data which may include an anonymous, unique identifier. Cookies are sent to your browser from a website and stored on your equipment. Other tracking technologies are also used to collect and track information and to improve and analyze our Service, such as beacons, tags and scripts. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some elements of our Service. Some examples of Cookies that we use are:

* Session Cookies. ​ We use these to operate our Service.

* Preference Cookies. ​ We use these to remember your preferences and various settings.

* Security Cookies. ​ We use these for security purposes.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of the Service when you choose to
  • To provide customer support
  • To gather analysis or information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • Unless you have opted not to receive such information, to provide you with news, special offers and general information about other goods, services and events that we offer and that are similar to those that you have already purchased or enquired about.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

We will retain your Personal Data only for so long as is necessary for the purposes set out in this Privacy Policy. We retain and use Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes and to enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security of our Service, to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your use of the Service represents your consent to this Privacy Policy and your submission of any such information represents your agreement to any such transfer. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data Business Transaction

If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide you with notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (for example, if a court or a government agency requires that we disclose your data to them and we are obliged to do so at law).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary:

  • To comply with a legal obligation
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or when using any method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee the absolute security of your data.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at ​info@aerinspect.com. In certain circumstances, you have the following protection rights for your data:

* The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

* The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

* The right to object. You have the right to object to our processing of your Personal Data.

* The right of restriction. You have the right to request that we restrict the processing of your personal information.

* The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

* The right to withdraw consent. You also have the right to withdraw your consent at any time where we have relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests.

* You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“​ Service Providers ​”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties may have access to your Personal Data. If they do have access to your Personal Data, only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third party Service Providers to monitor and analyze the use of our Service.

* Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the adverts from its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: ​https://policies.google.com/privacy?hl=en

* Mixpanel Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: ​https://mixpanel.com/optout/ For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: ​https://mixpanel.com/terms/

Behavioral Remarketing Unleash live uses remarketing services to advertise on third party websites to you, after you have visited our Service. We and our third-party vendors use cookies to inform, optimize and serve adverts based on your past visits to our Service.

* Google Ads (AdWords) Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: ​http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: ​https://policies.google.com/privacy?hl=en

*Twitter Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/ You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: ​https://twitter.com/privacy

*Facebook Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/ To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/ Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/​, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/​, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: ​https://www.facebook.com/privacy/explanation

Payments We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of companies/associations such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy Our Service does not address anyone under the age of 18 (“​ Child ​”). We do not knowingly collect personally identifiable information from anyone under the age of

  1. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a Child without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us If you have any questions about this Privacy Policy, please contact us: